Resources

General Information

 
  1. Vehicle Tag
    1. Apply for a Vehicle Tag
      Tutorial
    2. Installation Guide of Vehicle Tag
      1. Installation Guide of Vehicle Tag (Applicable to Motor Cycle and Motor Tricycle)
        Tutorial Video
      2. Installation Guide of Vehicle Tag, Interior Version (Applicable to Private Car, Taxi, Public Light Bus, Private Light Bus, and Light Goods Vehicle)
        Tutorial Video
      3. Installation Guide of Vehicle Tag, Interior Version (Applicable to Medium Goods Vehicle, Heavy Goods Vehicle, Public Bus (Single-decked) and Private Bus (Single-decked), and Public Bus (Double-decked) and Private Bus (Double-decked))
        Tutorial Video
      4. Installation Guide of Vehicle Tag, Exterior Version (Applicable to Private Car, Taxi, Public Light Bus, Private Light Bus, and Light Goods Vehicle)
        Tutorial Video
      5. Installation Guide of Vehicle Tag, Exterior Version (Applicable to Medium Goods Vehicle, Heavy Goods Vehicle, Public Bus (Single-decked) and Private Bus (Single-decked), and Public Bus (Double-decked) and Private Bus (Double-decked))
        Tutorial Video
    3. Tutorial on Replacement of Vehicle Tag
      Tutorial
  2. Sign up an Account
    1. Typical
      Tutorial
    2. Commercial Vehicle Company
    3. Commercial Vehicle Driver
  3. Auto Payment and Top-up
    1. Set up an Auto Payment
      1. Credit Card
        Tutorial
      2. Designated Stored Value Account
        Tutorial
    2. Top-up of Designated Stored Value Account
      Tutorial
    3. Edit Auto Payment Settings
      Tutorial
  4. Make Payments
    1. Guide to Make Payments (Including payment in arrears and paying surcharge)
      1. HKeToll account holder
        Tutorial
      2. Without HKeToll account
        Tutorial
    2. Guide to Pay Special Billing
      1. HKeToll account holder
        Tutorial
      2. Without HKeToll account
        Tutorial
  5. Commercial Vehicle
    1. Use Mobile App to Split Toll Payments
      1. Commercial Vehicle Driver
        Tutorial
      2. Commercial Vehicle Company
        Tutorial
  6. Others
    1. Vehicle Ownership Transfer Arrangement
    2. Towing Vehicles using HKeToll
    3. HKeToll Information Notes
      1. HKeToll Information Notes (applicable to taxi owners / taxi management companies / taxi drivers) (Chinese version only)
        Tutorial
      2. Guide to manage HKeToll notification (Chinese version only)
        Tutorial

Publicity Materials

 
Online Promotion Video
HKeToll Startup Guide (Chinese Version)

Download Forms

 
Direct Debit Authorisation For Payment of Tunnel Tolls
Direct Debit Authorisation for Top-up of Designated Stored Value Account
HKeToll Service Application Form
Notification to Collecting Authority of Wish to Dispute Liability for Unpaid Toll, Initial Surcharge and/or Further Surcharge
Tsing Sha Control Area
Road Tunnels (Government)
Application of QR tag for HKeToll Commercial Vehicle Driver Apps (applicable to individual applicants / operators / taxi management companies) (Chinese version only)
Application of QR tag for HKeToll Commercial Vehicle Driver Apps (applicable to individual authorized representatives) (Chinese version only)

Related Links

 
Transport Department HKeMobility

Terms and Conditions

 
Conditions for Registration and Use of HKeToll Account
Conditions determined by the Government pursuant to section 10 of the Road Traffic (Toll Tags) Regulation for the issue of a Class Tag pursuant to section 9 of Road Traffic (Toll Tags) Regulation
Conditions of Issue for Vehicle Tag determined by the Government pursuant to section 10 of the Road Traffic (Toll Tags) Regulation

Personal Information Collection Statement

 
PERSONAL INFORMATION COLLECTION STATEMENT (PICS)